Silvia Martin is RiverView’s Employee of the Month for July

8/7/2017

RiverView Radiologic Technologist Silvia Martin says she never tires of hearing patients share the positive experiences they’ve had at RiverView Health. In her 35 years as a registered diagnostic medical sonographer in RiverView’s Radiology Department she’s heard many heartwarming stories of RiverView providers and staff going above and beyond to help patients in need. This time, though, the story is about Martin and the exceptional care she’s given RiverView patients, as she’s been named RiverView’s Employee of the Month for July.

Martin recently represented RiverView at the Polk County Fair where she ran RiverView’s fair booth for the afternoon. The experience left her realizing what a large, positive reach RiverView has in the area.

“Thinking I was there to tell visitors about RiverView, I was amazed at how many people stopped by to say what RiverView means to them,’’ she reported. “I heard about their great care and experiences at our hospital and clinics. This made me proud to be a part of RiverView’s team.’’

Before Martin started in ultrasound at RiverView she was actually a team member at the age of 16 working in the dietary department and worked in the summers as a ward clerk and nurse’s aide. A graduate of the University of MN in Radiology, she also did her internship at RiverView. In 1982 she went back to school for ultrasound at the Health Sciences Centers in Winnipeg and Denver.

Born and raised in Crookston, Martin is married to Guy, who works in agronomy at Agrimax. They have three children: Andrea is a dentist in St. Paul, while her husband, Chris, is a radiation oncologist; daughter Birgetta works in forensic science through UND and her husband, Jake, farms near Fisher; daughter Hallie is in law school at St. Thomas and is engaged to Henry Fischer, Crookston.

Of her recent honor, Martin stated: “Being named employee of the month is a great surprise and honor! RiverView truly does stand up to its motto of exceptional care – not only to its patients but its employees, too! I see compassion every day in my co-workers throughout this institution.’’

Among the nominations for Martin was a letter from the mother of a patient with a disability who praised Martin for thinking outside the box to care for her son in a way that would keep him calm enough to do the procedure without having to anesthetize him. Martin literally got on the floor to do the scan so the patient wouldn’t be scared by the procedure. “This was the first time in my son’s life that he didn’t have to be put completely under for a scan, only to wake up groggy and vomiting from anesthesia. He actually left with a smile on his face,’’ stated the mother.

Martin was also praised by Ryan Hager, director of Diagnostic Imaging: “Silvia takes initiative and needs no guidance on how to best serve her patients. Silvia makes a connection with and an impression on many of the patients she serves...Silvia is of high moral character and is highly trusted in the imaging department. She has many years of imaging experience and has been willing to train new staff when required. Patients really respond to her personality and she connects with many of them on a personal level. I feel that Silvia embodies so many of the qualities that we look for in
potential employees and she serves as a great example for others to follow.’’

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